Introducing Pippen — by Pipe17

The teammate you
never had time to hire
…for

Pippen is an AI agent built for ecommerce operations. It watches, answers, and resolves issues across your orders, inventory, and fulfillment — automatically.

Start your 14-day trialWatch a 90-second demo →

200+ ecommerce teams · 14-day free trial · Ships in 5 min

Pippen • Live
Show me all open exceptions from the last 24 hours
query_exceptions(window=24h)get_carrier_capacity()score_resolutions()

Found 23 open exceptions across 4 carriers. Highest priority:

OrderIssueFix
#88412Delay riskReroute →
#88391SLA breachUpgrade →
Works inside your existing stack
ShopifyShopify PlusAmazonWooCommerceMagentoBigCommerceFedExUPSUSPSDHL ExpressNetSuiteSalesforce CommerceShipBobFlexport3PL CentralRyderShopifyShopify PlusAmazonWooCommerceMagentoBigCommerceFedExUPSUSPSDHL ExpressNetSuiteSalesforce CommerceShipBobFlexport3PL CentralRyder
How it works

From chaos to clarity
in three steps

No setup fees. No complex onboarding. Pippen is live on day one.

01

Connect your stack

Link your stores, carriers, and ERPs in minutes via secure APIs. Shopify, Amazon, FedEx, UPS, NetSuite and 50+ others — no engineering required.

02

Ask or let Pippen watch

Ask questions in plain English — or let Pippen run autonomously. It monitors every order, inventory level, and shipment around the clock, flagging issues before they escalate.

03

Pippen acts

Pippen resolves exceptions, reroutes shipments, syncs inventory, and notifies customers — all without you lifting a finger. It escalates only when a human decision is truly needed.

Product

The AI that actually
does the work

Most tools show you data. Pippen reads it, understands it, and acts on it.

Pippen Agent Active
Show me all open order exceptions from the last 24 hours
query_exceptions(window=24h)get_carrier_data()score_resolutions()

Found 23 open exceptions across 4 carriers. Highest priority is #88391 — SLA breach in 2 hours. I recommend upgrading to overnight and notifying the customer.

0%

of orders auto-resolved without human intervention

−0.0 days

average reduction in delivery time

−0%

fewer exceptions since deploying Pippen

Built for you

For the people who keep ecommerce running

Head of Operations

Stop chasing exceptions manually. Pippen monitors every order across every channel and resolves issues before they impact customers — 24 hours a day.

VP of Ecommerce

Get instant answers about performance, margins, and bottlenecks across Shopify, Amazon, and your 3PLs — without building a report.

CX Lead

Pippen proactively notifies customers about delays and handles resolution workflows, so your team can focus on the conversations that actually need a human.

Integrations

Your whole stack,
connected

Pippen connects to 50+ platforms out of the box. More being added every month.

View all integrations →
Shopify
Amazon
WooCommerce
BigCommerce
FedEx
UPS
USPS
DHL Express
NetSuite
Salesforce
ShipBob
+40And more
“
We used to have a team member whose entire job was chasing carrier exceptions. Pippen does that in seconds.
SC
Sarah Chen
Head of Operations, Brightways Commerce
Pricing

Pricing that scales with you

A base plan plus usage credits — priced against a hire, not another SaaS seat. Unlimited seats, all connectors included.

  • Base subscription + usage credits
  • Unlimited seats & connectors
  • Autonomous monitoring with human-in-the-loop guardrails
  • Scales with your GMV as you grow
Talk to usStart your 14-day trial

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Start your 14-day trial. Connect your stack in under 5 minutes and ask Pippen your first question.

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14-day free trial · No setup fees