Sheet 01 · Contact
Two addresses, and the team that builds Pippen reads them.
There is no contact form and no chatbot in front of the people. Write to whichever of these fits and someone on the Pippen team at Pipe17 will reply.
Sheet 02 · The addresses
№ 01
Support
support@pippen.comSomething broken, an answer that looks wrong, a connector that will not connect, a billing question, or a request about your data. This is the address that gets read first.
№ 02
Everything else
hello@pippen.comQuestions before you sign up, a system you wish Pippen connected to, partnering as a 3PL or commerce provider, or a use case you want to argue about. Direct line, no form.
Selling on Shopify? If your question is about what Pippen reads from your store, the Shopify page answers most of it in one screen, and the security page covers how that data is held.
Sheet 03 · Close