The agent infrastructure
commerce runs on
Pipe17 built the first e-commerce agent on this infrastructure — and became the first member of onX, the open standard for agent-driven commerce. Now you can use the same rails to launch agents for every brand you serve.
An open standard built on the Model Context Protocol for AI agents to talk to order management systems — stewarded by the vendor-neutral Commerce Operations Foundation. Agents built on this infrastructure speak onX natively, to every system and every partner in the network.
Everything an agent needs.
Nothing you have to rebuild.
An isolated agent per brand
Every brand you serve gets its own agent instance — its own memory, credentials, and knowledge. Brands never see each other. You see everything.
The integration layer, solved
A connector catalog hardened by 300 integrations' worth of how systems actually behave — with credential vaulting, rate limits, and read-only scopes by default.
The trust ladder, built in
Autonomy is gated rung by rung: answer, plan, configure, communicate, operate. Reversible actions run; irreversible ones wait for a human. Policy, not prompt engineering.
Every channel out of the box
Slack, email, and web chat route into one conversation layer. Your agent shows up where each brand's team already works.
Metering made for rebilling
Every model call is metered per brand and rolls up to your account — so per-brand cost, margin, and rebilling are visible from day one.
An operating graph that compounds
Each agent accumulates operational knowledge about its brand — and the infrastructure gets smarter with every brand on the network.
An agent on every brand you serve
One account, every brand
Your account holds an organization per brand you serve. Your team moves across all of them; each brand's team sees only their own. Isolation is the tenancy model, not a setting.
Launch your agent
Build on the same infrastructure that runs Pippen — connectors, channels, memory, and autonomy gating included. Your agent, your brand, in front of your customers.
Expand brand by brand
Usage is metered per brand, priced per brand served. Start with one book of brands, prove the labor returned, and roll it out across the rest.
Build the next agent on the network
Pipe17 was the first. Join the infrastructure — and the open standard — that agents for commerce operations are being built on.